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GovHRUSA
- Demonstrate comprehensive knowledge of the principles, practices and regulations pertaining to 9-1-1 systems including Next Generation 9-1-1 with a proven track record in a progressive, consolidated communications system.
- Possess a minimum of five years supervisory or administrative experience working in an operational public safety communications position, preferably in a multi-position, multi-jurisdictional environment.
- Possess and demonstrate outstanding verbal and written communication skills.
- Foster an atmosphere of mutual respect and partnership with communications personnel, staff members, and stakeholders.
- Have experience in the areas of project and personnel management, budget development and administration, financial oversight, long range financial planning, training, 911 system design, maintenance, and operations of equipment, including Computer Aided Dispatch (CAD) software, hardware, and process.
- Be knowledgeable and understand the challenges and opportunities presented by changes in technology, regulations, and policy.
- Understand leadership and supervision in a unionized environment; be comfortable empowering staff, building consensus; ensuring that appropriate training programs are offered and supported, including leadership development opportunities for personnel.
- Demonstrated a performance history of working closely with municipal officials and public safety leadership in managing a consolidated E911 center. Recognition of the need to be available and responsive to the needs of the organization.
- Demonstrate proficiency in policy development and implementation of organizational procedures; consistency in decision making and exemplary follow through on policy implementation and communication.
- Minimum of five years’ supervisory experience working in a Public Safety Communications center
- Public Safety Communications Certifications preferred, including but not limited to one or more of the following: NENA’s Emergency Number Professional (ENP), Registered Public Safety Leader (RPL through APCO), Center Manager Certification Program (CMCP), and APCO’s Certified Public Safety Executive (CPE).
- Bachelor’s degree in public safety and management related field preferred but not required.
Posted: 2024-07-15
To apply for this job please visit www.govhrusa.com.