Village of Downers Grove

The Village is accepting applications for a 20 – 25 hour per week Cashier who provides customer service at the Village Hall front counter by processing payments and responding to inquiries. The successful candidate will have strong communication and analytical skills, be proficient in Excel, and be able to organize work, meet deadlines, and follow up on assignments with minimal direction.

Major Duties and Functions:
– Processes all payments to the Village
– Provides exceptional customer service to external and internal customers
– Performs accounts receivable duties for parking, licenses, and other miscellaneous receivables.
– Runs various reports including Accounts Receivable Aging.
– Follows up on past due payments.
– Provides notary public and voter registration services
– Other duties as assigned

Knowledge, Skills, and Abilities Required:
– Exceptional customer service skills, with an emphasis on effective communication
– Skilled in accounts receivable processes, including handling and counting money
– Strong analytical skills necessary to perform numerical calculations to verify totals and balances. This includes knowledge of Microsoft Office applications (Excel, Word etc.) and Google Suite applications (Docs, Sheets, Drive)
– Ability to carry out instructions and multi-task in a fast-paced environment, without a loss of detail, productivity, or quality of work

Education and Experience: Associate’s Degree preferred, plus two to three years of customer service and accounts receivable experience, or any combination of education and experience which produces the required knowledge, skills, and abilities.

Salary and Benefits: The full salary range for this position is $23.17 – $31.85 per hour, with a starting salary up to $27.80. This position qualifies for the Illinois Municipal Retirement Fund (IMRF) and the plan’s voluntary benefits of supplemental life insurance (NCPERS) and Voluntary Additional Contributions (after-tax savings vehicle). Additional Village offered life insurance with $20,000 coverage.

APPLY NOW! Interested applicants can apply by selecting the “Apply for Job” button. Only online applications will be accepted, except for reasonable accommodations.

The Village of Downers Grove is an Equal Opportunity Employer. For more information or assistance, please contact the Human Resources Department at (630) 434-5500.

To apply for this job please visit villageofdownersgroveilemployees.munisselfservice.com.